01 Scope & Overview
This Privacy Policy governs the manner in which MIRZAPUR CRESCENT ("we", "us", "our", or "Mirzapur Crescent") collects, utilizes, manages, stores, and discloses information gathered from visitors, client organizations, institutional partners, and grassroots producers across our web portals, IoT networks, agricultural AI models, and field consulting hubs.
We comply strictly with the Digital Personal Data Protection (DPDP) Act, 2023 (India), the Information Technology Act, 2000, and international data privacy principles including GDPR standards where foreign developmental agencies or cross-border trade are involved.
02 Information We Collect
Depending on your interaction with our platforms and services, we collect information under the following categories:
Full name, official designation, organization name, corporate email address, phone number, and consultative inquiry briefs.
Geo-spatial boundary tags (khasra/plot coordinates), multispectral reflectance data, crop variety records, and canopy indices.
Cold storage transit temperatures, humidity sensor streams, dispatch timestamps, vehicle GPS tracking, and QR batch identifiers.
Voice transcripts processed client-side via the browser's Web Speech API, typed inquiries, and session interaction metrics.
03 Purpose of Data Processing
Mirzapur Crescent utilizes the gathered information strictly for legitimate commercial and consultative purposes:
- Executing Advisory Mandates: Conducting Detailed Project Reports (DPRs), feasibility audits, cold-chain modeling, and FPO incubation programs.
- AI Model Training & Validation: Improving convolutional neural models for edge leaf disease detection and localized crop yield forecasting. (Personal identifiers are stripped prior to model ingestion).
- Supply Chain Visibility: Real-time spoilage alert notifications, dispatch tracking, and cold corridor governance for agricultural produce.
- Regulatory Compliance: Fulfilling government reporting, ESG verification criteria, export quality audits, and institutional funding oversight.
04 Farmer & Rural Producer Data Sovereignty
Our Commitment to Grassroots Producers:
Mirzapur Crescent firmly adheres to ethical agrarian principles. We will never monetize, sell, or rent individual smallholder farmer records, landholding deeds, or personal contact lists to predatory third-party lenders, unverified marketers, or input brokers. Agronomic datasets utilized for research or regional crop health maps are strictly aggregated and anonymized.
05 Security Architecture & Safeguards
We enforce multi-tiered administrative, physical, and technical safeguards to prevent unauthorized data loss, modification, or exposure:
06 Voice-Enabled Assistant ("CrescentAI")
When you interact with the voice-enabled AI assistant on our portal:
- Audio streams are transformed to text using your web browser's native Web Speech Recognition interfaces.
- We do not record or store your ambient room audio or background voices on our permanent storage servers.
- Voice functionality operates strictly on an opt-in basis, triggered solely when you press the microphone button.
07 Your Legal Rights
Under relevant data privacy statutes, you possess explicit rights regarding your personal records:
To exercise any of these privileges, please dispatch a formal communication to our Data Protection Officer at dpo@mirzapurcrescent.in. Requests will be addressed within thirty (30) business days.
08 Grievance Redressal & Contact Desk
In accordance with the Information Technology Act and DPDP Act provisions, the contact details of our designated Data Protection & Grievance Redressal Officer are published below:
Data Protection & Grievance Officer
Entity: MIRZAPURCRESCENT CONSULTANCY PRIVATE LIMITED
Official Email: support@mirzapurcrescent.in